There is nothing more annoying for a Server than to walk up to a table and start their greeting, only to notice that one of the customers is having a conversation on their cell phone.

The characteristic that defines a true cell phone talker customer is that he/she chooses to not stop talking on the phone once the Server has reached the table.

As a Server, a few questions about how to handle this situation immediately pop into one’s mind:

• Do I awkwardly stand at the table waiting for the customer to finish what must be the most important call of their life?
• Do I try to over-talk the cell phone talker?
• Do I stop my greeting half way through and walk away feeling defeated?

Unfortunately, the only way to save the situation, and to still get a tip is to apologize for interrupting their conversation.

Being a Server isn’t easy.