There’s a saying that there is no such thing as a dumb question, but some of these customers will make you rethink that statement.
Submit your own “Dumb Customer Question” story here.
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Last night, I was at a table taking their order when a fellow server walked by with one of our new belly busting sized desserts.
My table then asked, “Oh, what is that?”
To which I replied, “That’s one of our new sundaes. It has ice cream, pineapple, powered sugar, etc.”
They then left me speechless with this question, “Well what kind of course would that be for, an appetizer?”
They were totally serious, and I couldn’t do anything but just walk away.
The sad thing is that eating ice cream before and after your meal is something that’s probably encouraged in the world of chain restaurants.
A pre-dessert, dessert.
This couple was infamous among the servers at a restaurant I used to work at. They were the kind of customers who would instantly make you cringe when you saw them seated in your section.
Here’s a few of their notable characteristics:
- We had free WiFi, so the the wife would bring her laptop in with her, and they would proceed to stay there ALL DAY while she studied on it.
- The man would go through about 4 milkshakes with every meal they had.
- They would eat breakfast, lunch and dinner at the restaurant.
- They were a very difficult table that made their server run, and were quick to blame anything that was wrong on them.
- They were quite rude on top of all of this.
The best part is that after eating 3 meals there, and going through about 3 different servers they would often only leave a $2 dollar tip when they finally payed their bill for the ENTIRE DAY.
Submitted by: An Anonymous Server
Any of you fellow servers ever have the chance to wait on a celebrity? If so, let us know in the comment section below or submit a story here.
The only celebrity I ever waited on was Justin Guarini from American Idol fame, needless to say I was less than star struck. He ordered a hot tea and your basic breakfast and tipped around 20 percent, so at least he was “normal” tipper.
The weird thing was that he sang his entire order to me and talked into a microphone that wasn’t plugged in.
The Inn I worked at supposedly had a ton of big name people come through it, but I was never able to meet any of them first hand.
We actually had a room there called “The Harrison Ford Room”.
I used to work in a nice BBQ restaurant in NYC. Everything came out quick unless the food item was fried (like wings, fries, etc.). The reason for this was that the meat was smoked, so if it wasn’t too busy, all the cooks had to do was pull the meat out of the smoker and cut it up. People should be happy about this, not upset.
I had two young women come in and immediately start asking me questions before I could even greet them. The questions were about which drink is the strongest, which plate of food is the best deal, etc. Anytime I’d ask them if they wanted a drink they’d respond by asking another question about the menu. They finally ordered drinks and I quickly brought them over. Seconds later as I walked away they yelled for me to come back to them, because the drinks weren’t strong enough. This has happened before when customers try to get free drinks, so our store policy is that we take the drink away and order something new (and void the first drink). When I took the drinks away they were not happy, obviously thinking I’d let them finish their “weak” drinks and give them something else for free.
Then they ordered their food, and when I told them we were sold out of the potato salad, one of the women literally rolled her eyes at me and turned her head to face the wall, in disbelief. Moments later she turned back, shrugged, and switched her order to cornbread. The food, like always, came out quickly and the women were happy, except for one thing: that darned cornbread. They were made it wasn’t made to order. It would be lovely if we could make cornbread to order, but we unfortunately don’t have 45 minutes to bake cornbread for every customer who orders it (which is plentiful). They asked for my manager, who was smart enough not to give into their obvious demands to want something for free.
At the end of the night, they were the worst customers I had all week. They constantly waved me over or yelled for me loudly when I was in the area, even though I would walk by their table minutes earlier. I kept a happy face on trying to “kill them with kindness,” but at the end of the night, received $40 total for the $39.46 bill.
Submitted by: Heather
The Server in this story became a personal hero of mine after what she did.
This particular waitress, we’ll call her Susy, was having an extremely busy night in the restaurant we both worked at, and her last table of the night was two older women who were both impossible to please.
When it came time for them to pay their bill, they left around 70 cents for a tip on a 40 dollar bill, and this Susy would not stand for.
She proceeded to follow them out of the restaurant, and just like every other Server in her position has dreamed of doing, actually threw the change back at them.
As a result she was suspended for a month, but in my mind it was totally worth it.