Server Nightmares - Bad Tipping and Rude Customer Stories - Part 19

Typical Server Paycheck

On July 1, 2010, in Pictures, Waiter Story, by admin

I would often times accumulate weeks of un-cashed pay checks since the trouble of going to the bank wasn’t even worth the money.

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These types of customers are perhaps the most infamous in the service industry. They are the ones that will come in minutes before close, and even though you explain to them that you’ll be closing very soon, will still choose to sit down for a nice, long meal.

There a few things that make this type of customer the worst:

~ You can’t leave until they do, and if they choose to sit around after their meal, you better believe you’ll be sitting around too.

~ You’ve probably dealt with your fair share of customers at this point in the night, some good, some not so good, and all you really want to do is go home, or drink heavily.

~ It’s hard to justify an extra $5 or so for staying well past when a shift is supposed to be over, and this is assuming the tip is even half decent.

~ The kitchen will hate you. Even though it’s not your fault, you’re the one keeping them there late too. As a result, the customer’s food will be made as quickly as possible. This means that while they’re enjoying their salads, their medium steaks are turning into beef jerky under the heat lamps. This will often result in, “NO TIP FOR YOU!”

I could never understand how people could feel comfortable eating in a restaurant that is completely empty, dark and filled with people who want nothing more than for them to leave as soon as possible.

A Late Comer table is truly a Server’s Nightmare.

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What a Mess

On July 1, 2010, in Restaurant Stories, Rude Customer, by admin

This is an all too common sight for the Servers of the world.

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These customers were so happy with their service that they apologized for leaving such a crappy tip with a note.

$41 on a $38.78 bill

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Dumb Daddy

On June 30, 2010, in Rude Customer, by admin

OK, so I wasn’t technically a waiter.

I worked at a local frozen custard franchise.  It was really slow, and some guy with 2 kids in the back seat pulls up in the drive thru.  He orders 1 root beer float. It is served, no problem, and gives it to one of the kids.  He comes back like 10 minutes later and claims there was a hair in it.  I apologized and asked if he wanted his money back.  He said another one.  I agreed and he gave me the EMPTY cup.

Then he asks me for a concrete instead.  I reluctantly agreed.  I make it and give it to him, and he gives it to the OTHER KID.  Then he starts yelling at me and says I owe him money because the concrete was cheaper than the root beer float.  I told him they are exactly the same price.

“No it’s not. You are wrong. Quit cheating me.”

This guy just played me and got free ice cream, and now he wants money back.  I show him a copy of our menu and shows him they are the same price.

He responds with “whatever a$$hole” and backs up a little, and spins his tire right over the wire that rings the bell when people pulls up, and it breaks, flips me the bird and takes off.

Submitted by: Mike

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