Server Nightmares - Bad Tipping and Rude Customer Stories » Rude Customer

Manager’s Meal

admin — Tue, 31 Aug 2010 12:36:45 +0000

So at the restaurant I work at, the GM will come in around twice a month and will usually have lunch with some others from the company. They’ll often stay for a few hours, causing me to come back and check on them, refilling drinks, etc. after they finish their meals.

I do this with a smile on my face of course, and what really ticks me off is how little of a tip they always leave. They’re entire bill is comp’ed, and I’ll usually only get a 10 percent tip for my hours of work.

Frustrating to say the least that the people who own a restaurant chain do not even know the proper way to tip.

Submitted by: An Anonymous Server

Confused Promotions

admin — Wed, 25 Aug 2010 12:55:25 +0000

I work at one of the major chain restaurants in the country, and we usually have deals that practically give our food away for free. I’m fine with this, but what annoys me is when people come in asking if we still have a certain promotion they heard about on TV, which was for a completely different restaurant.

Some are OK with it once I explain it, but others see it is an opportunity to give me attitude.

How is it my fault?!

Submitted by: Lisa

The Milkshake Couple

admin — Wed, 18 Aug 2010 15:37:25 +0000

This couple was infamous among the servers at a restaurant I used to work at. They were the kind of customers who would instantly make you cringe when you saw them seated in your section.

Here’s a few of their notable characteristics:

We had free WiFi, so the the wife would bring her laptop in with her, and they would proceed to stay there ALL DAY while she studied on it.
The man would go through about 4 milkshakes with every meal they had.
They would eat breakfast, lunch and dinner at the restaurant.
They were a very difficult table that made their server run, and were quick to blame anything that was wrong on them.
They were quite rude on top of all of this.

The best part is that after eating 3 meals there, and going through about 3 different servers they would often only leave a $2 dollar tip when they finally payed their bill for the ENTIRE DAY.

Submitted by: An Anonymous Server

Your Worst Customer Story

admin — Mon, 02 Aug 2010 17:22:18 +0000

We want to hear your best rude customer story. Submit your story here to be featured on our site.

One of my favorites…

admin — Tue, 20 Jul 2010 21:27:52 +0000

Ok, so I have been waiting table’s for years so I could write a book. However, one of my most memorable is a time I walked up to a table and said….

Me: Hey! How are ya’ll doin tonight?
Customer: (silence)
Me: well, can I get anything started for you while your lookin over your menus?
Customer: WHAT YOU CAN DO IS BRING ME WHAT I WANT TO EAT!!!!

…..no joke, word for word!

Submitted by: Molly

More Long Islands!!

admin — Sat, 17 Jul 2010 16:14:55 +0000

This happened a few weeks ago when I was the closer.

Two people with a baby came in 10 minutes before close, the baby was around 1 year old and the two were pretty far apart in age themselves. Not sure if they were a couple or not.

They proceeded to order a full course meal with apps and steaks, and she was dominating long island iced teas.

Her total count was around 3, and then she started complaining that she wanted her next one to be stronger, to which I obliged.

At this point it’s past last call, the baby is crying, they are the only ones in the restaurant, and she asks for yet another long island, this time she wants it stronger than her previous 4.

After a heated conversation about not being able to give her one since the bar was closed, the late comers finally decide to call it a night, and you guessed it, got a crappy tip on top of my troubles, not even 10 percent.

Submitted by: Mary

HOT LINK – 10 Bad Celebrity Tippers

admin — Mon, 12 Jul 2010 19:52:10 +0000

Now I’m not wealthy by any means, but my years of being a server have made it pretty difficult for me to leave less than a 20% tip on a check. Maybe I’m too nice, and give the waiter/waitress the benefit of the doubt sometimes, but compared to some the celebrities on this list, I must come of as a millionaire.

View the list of 10 Bad Tipping Celebrities here.

The Piano Man is a bad celebrity tipper known for gettin' hammered drunk and then bailing on the check.

SOURCE: [TRUZU.COM]

A Trophy Beer Drinker

admin — Fri, 09 Jul 2010 18:08:32 +0000

I haven’t experienced any of these personally, but I have heard a few stories…

I once heard that a man who had just won a golf tournament came into a restaurant hammered drunk with his trophy, of course. When he got there, he demanded that the waitress pour his beer into his trophy so that he could use it to drink his beer. Obviously, the waitress said no and the man then preceded to ask the waitress to make out with him.

Luckily for this dude, his friends realized what was going on and they got him under control and he finally apologized.

I’m not going to lie, if I won a golf tournament and got a trophy, I’d do the same thing.

Submitted by: Mr. Anonymous

Classic Rude Customer Moment

admin — Wed, 07 Jul 2010 00:18:35 +0000

My favorite rude low-class customer moment happened nearly every shift in every restaurant I served in.

Me: “Hey, how are you doing this evening?”

Customer: “Iced Tea.”

I’ve never felt “iced tea” before, but it doesn’t sound pleasant.

Submitted by: Joel

What a Mess

admin — Thu, 01 Jul 2010 12:48:31 +0000

This is an all too common sight for the Servers of the world.